Privacy Policy

Last Updated: July 2026

At Zelvorique™, protecting your privacy and maintaining your trust are important to us. This Privacy Policy explains how we collect, use, safeguard, and share your personal information when you visit our website, browse our products, or complete a purchase.

By using the Zelvorique™ website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide a secure, convenient, and personalized shopping experience.

Information You Provide Directly

We may collect personal information when you:

• Place an order

• Create an account

• Subscribe to updates

• Contact our customer support team

• Participate in promotions or surveys

Information may include:

• Full name

• Email address

• Shipping address

• Billing address

• Phone number

• Payment-related details

• Order information

Information Collected Automatically

When you browse our website, certain information may be collected automatically through technology such as cookies and analytics tools.

This information may include:

• IP address

• Browser type

• Device information

• Operating system

• Pages viewed

• Website interaction activity

• Shopping behavior data

This information helps us improve website performance and create a better customer experience.

2. How We Use Your Information

Zelvorique™ uses collected information for purposes including:

Order Processing & Service Support

We use your information to:

• Process and complete purchases

• Confirm orders

• Arrange shipping

• Provide tracking updates

• Respond to customer requests

Website Improvement

Information may be used to:

• Improve website functionality

• Understand customer preferences

• Enhance product selections

• Create a smoother shopping experience

Communication

With your permission, we may send:

• Product updates

• Special offers

• New collection announcements

• Promotional messages

You may unsubscribe from marketing communications at any time.

Security & Fraud Prevention

We may use information to:

• Verify transactions

• Prevent unauthorized activity

• Protect customers and our website

• Maintain secure operations

3. Protecting Your Information

Your privacy and security are priorities at Zelvorique™.

We use reasonable security measures designed to protect your personal information, including:

🔒 Secure Data Transmission
Sensitive information is protected through encrypted connections and secure payment processing systems.

🛡️ Limited Access Control
Personal information is accessible only by authorized parties who require it to perform necessary services.

💳 Payment Protection
Zelvorique™ does not store complete credit or debit card numbers on our servers after payment processing.

4. Sharing of Information With Third Parties

Zelvorique™ does not sell your personal information for independent third-party use.

However, we may share necessary information with trusted service providers that help us operate our business, including:

• Payment processors

• Shipping carriers

• Website hosting providers

• Order fulfillment partners

• Customer service platforms

• Analytics providers

These partners only receive information necessary to provide their services.

5. Advertising & Marketing Technologies

We may work with advertising and analytics partners that use technologies such as cookies, pixels, or similar tools.

These technologies may help us:

• Understand website visits

• Measure advertising performance

• Show more relevant advertisements

• Improve marketing experiences

Third-party partners may include services such as:

• Meta platforms

• Google services

• Other advertising technology providers

Their use of information is governed by their own privacy policies.

You may manage advertising preferences through their available privacy controls or your browser settings.

6. Cookies Policy

Zelvorique™ uses cookies and similar technologies to improve website functionality.

Cookies are small data files stored on your device that help websites remember preferences and improve browsing experiences.

We may use cookies for:

Essential Cookies

Required for important website functions such as:

• Shopping cart operation

• Checkout processes

• Account functions

Analytics Cookies

Used to understand:

• Website traffic

• Customer interactions

• Performance improvements

Marketing Cookies

Used to support:

• Advertising measurement

• Personalized marketing experiences

You may adjust cookie settings through your browser. Please note that disabling cookies may affect certain website features.

For Shopify-related cookie information, please review Shopify’s cookie policy.

7. Third-Party Website Links

Our website may contain links to external websites or services.

These third-party websites operate independently and have their own privacy practices.

Zelvorique™ is not responsible for:

• External website content

• Privacy policies of third parties

• Data practices outside our control

We recommend reviewing the privacy policies of any external websites you visit.

8. California Privacy Rights (CalOPPA)

For California residents, Zelvorique™ follows applicable privacy requirements.

We provide:

✔ Access to this Privacy Policy through our website

✔ Notification of important policy updates

✔ Options to request corrections to personal information

✔ Support for privacy-related inquiries

Customers may contact us to request assistance regarding their personal information.

9. Do Not Track Preferences

Some browsers offer a “Do Not Track” feature.

Where applicable, Zelvorique™ respects browser privacy preferences and provides customers with available choices regarding tracking technologies.

10. Children’s Privacy

Zelvorique™ does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information without proper authorization, please contact us.

After verification, we will take appropriate steps to remove such information.

11. Data Security Incidents

While we take reasonable precautions to protect customer information, no online transmission system can guarantee complete security.

If a security incident occurs that affects customer information, Zelvorique™ will take appropriate steps, including:

• Investigating the issue

• Taking corrective measures

• Providing notifications when required by applicable laws

12. Email Communication Compliance

When you provide your email address, it may be used for:

• Order confirmations

• Shipping updates

• Customer service communication

If you choose to receive promotional emails, you may unsubscribe at any time.

We follow applicable email marketing regulations by:

✔ Providing clear sender information

✔ Avoiding misleading messages

✔ Including unsubscribe options

✔ Processing opt-out requests promptly

13. Changes To This Privacy Policy

Zelvorique™ may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.

Any updates will be posted on this page with a revised effective date.

We encourage customers to review this page regularly to stay informed.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Zelvorique™
ECHO BARK INC.

3724 Sunset Blvd
Los Angeles, CA 90026
United States

Email: service@zelvorique.com
Phone: (323) 660-2275

Thank you for trusting Zelvorique™.
We are committed to protecting your privacy while creating a safe and enjoyable shopping experience for you and your pets.