Terms of Service

Effective Date: July 2026

Welcome to Zelvorique™.

These Terms of Service (“Terms”) describe the rules, responsibilities, and conditions that apply when you visit, browse, or make purchases through the Zelvorique™ website.

By accessing our website, placing an order, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms, along with our Privacy Policy and other applicable policies.

If you do not agree with these Terms, please do not use our website or services.

SECTION 1 — Website Access & Customer Accounts

By using the Zelvorique™ website, you confirm that you meet the legal requirements to enter into an agreement in your place of residence.

When using our services, you may be required to provide certain information, including:

• Email address

• Billing information

• Shipping details

• Payment information

You agree that all information provided is accurate, complete, and current.

If you create an account, you are responsible for:

• Maintaining the confidentiality of your login information

• Protecting your account access details

• All activities completed through your account

Accounts may not be transferred, sold, or assigned to another individual without prior authorization.

SECTION 2 — Products & Product Information

At Zelvorique™, we make every effort to present our products accurately through descriptions, images, and product details.

However, please understand:

• Product colors may vary slightly depending on screen settings, device displays, or lighting conditions

• Product appearance may differ slightly from digital images

• Product details, availability, and specifications may be updated when necessary

We reserve the right to modify, replace, or discontinue products at any time without prior notice.

Product availability and purchase limits may vary depending on location and circumstances.

SECTION 3 — Orders & Purchases

Submitting an order through Zelvorique™ represents your request to purchase selected products.

We reserve the right to:

• Accept or decline any order

• Limit quantities purchased

• Cancel orders due to errors, availability issues, or payment concerns

An order is considered accepted only after payment confirmation and order approval.

Please carefully review your order details before completing checkout, as changes or cancellations may not be possible after fulfillment begins.

All purchases are intended for personal use and not for unauthorized resale or commercial distribution.

SECTION 4 — Pricing & Payment Information

Product prices, discounts, promotions, and availability may change at any time.

The final price charged will be the amount displayed during checkout and confirmed in your order confirmation email.

Prices may not include:

• Shipping fees

• Taxes

• Customs charges

• Import-related fees

You agree to provide accurate payment and billing information when placing an order.

By submitting payment information, you confirm that:

• You are authorized to use the selected payment method

• Your payment details are accurate

• Your payment provider will approve the transaction

SECTION 5 — Shipping & Delivery

Zelvorique™ works with trusted shipping providers and fulfillment partners to deliver your orders.

Please note:

• Delivery estimates are provided for reference only

• Shipping delays may occur due to carriers, customs, weather, holidays, or circumstances outside our control

• Zelvorique™ is not responsible for delays caused after shipment has been transferred to the carrier

For complete shipping information, please review our Shipping Policy.

SECTION 6 — Intellectual Property Rights

All content available through Zelvorique™, including but not limited to:

• Brand names

• Logos

• Product designs

• Images

• Graphics

• Text content

• Website layouts

• Marketing materials

is owned by or licensed to Zelvorique™ and protected by applicable intellectual property laws.

You may use our website only for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, publish, or use our materials without written permission.

Unauthorized use of Zelvorique™ intellectual property is prohibited.

SECTION 7 — Third-Party Services & Tools

Our website may include access to third-party services, applications, or tools.

These services are provided by external companies, and Zelvorique™ does not control or guarantee their availability, accuracy, or performance.

Your use of third-party tools is subject to the terms and conditions established by those providers.

SECTION 8 — External Links

Our website may contain links to third-party websites or services.

Zelvorique™ is not responsible for:

• External website content

• Third-party services

• Products purchased from outside sources

• Privacy practices of external websites

You should review third-party policies before engaging with external websites.

SECTION 9 — Shopify Platform

Zelvorique™ is powered by Shopify, which provides the technology platform that allows us to operate our online store.

However, purchases made through our website are transactions directly between you and Zelvorique™.

Shopify is not responsible for products purchased from our store or any issues related to transactions between customers and Zelvorique™.

SECTION 10 — Privacy & Personal Information

Your privacy matters to us.

Information collected through our website is handled according to our Privacy Policy.

By using our services, you acknowledge that certain information may be processed by:

• Zelvorique™

• Shopify

• Trusted service providers required to complete your order and provide website services

Please review our Privacy Policy for additional information about data handling.

SECTION 11 — Customer Feedback

If you submit reviews, comments, suggestions, photos, ideas, or other content to Zelvorique™, you grant us permission to use such content for business purposes, including improving, promoting, and operating our services.

You confirm that:

• You own the content you submit

• Your submission does not violate third-party rights

• Your content is accurate and lawful

We reserve the right to remove content that is unlawful, inappropriate, misleading, or violates these Terms.

SECTION 12 — Errors & Updates

Occasionally, our website may contain:

• Incorrect pricing information

• Product description errors

• Availability updates

• Typographical mistakes

Zelvorique™ reserves the right to correct errors, update information, or cancel affected orders when necessary.

SECTION 13 — Prohibited Activities

You agree not to use our website for:

• Illegal activities

• Fraudulent behavior

• Attempting to damage website operations

• Unauthorized access attempts

• Uploading harmful code or viruses

• Copying or exploiting website content

• Misusing customer information

We reserve the right to restrict access or terminate accounts that violate these Terms.

SECTION 14 — Termination

Zelvorique™ may suspend or terminate access to our services if we determine that these Terms have been violated.

Any obligations or responsibilities that should continue after termination will remain effective.

SECTION 15 — Disclaimer

Our website and products are provided on an “as available” basis.

While we make reasonable efforts to provide accurate information, Zelvorique™ does not guarantee that:

• Website access will always be uninterrupted

• Information will always be error-free

• Products will meet every individual expectation

Your use of our services is at your own discretion.

SECTION 16 — Limitation of Liability

To the fullest extent permitted by law, Zelvorique™ shall not be responsible for indirect, incidental, special, or consequential damages resulting from:

• Website usage

• Product purchases

• Service interruptions

• Information inaccuracies

Certain laws may provide additional rights depending on your location.

SECTION 17 — Indemnification

You agree to protect and hold harmless Zelvorique™, its partners, employees, affiliates, and service providers from claims or damages resulting from:

• Violation of these Terms

• Illegal use of our services

• Infringement of third-party rights

SECTION 18 — Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to remain effective.

SECTION 19 — Entire Agreement

These Terms, together with our Privacy Policy and other website policies, represent the complete agreement between you and Zelvorique™ regarding use of our services.

SECTION 20 — Assignment

You may not transfer your rights or responsibilities under these Terms without written approval from Zelvorique™.

We may transfer our rights and obligations when necessary to operate our business.

SECTION 21 — Governing Law

These Terms are governed by applicable laws and regulations in the jurisdiction where Zelvorique™ operates.

Any disputes will be handled according to applicable legal procedures.

SECTION 22 — Policy Updates

Zelvorique™ may update these Terms periodically to reflect changes in our services, operations, or legal requirements.

The latest version will always be available on this page.

Your continued use of our website after updates means you accept the revised Terms.

SECTION 23 — Contact Information

If you have questions regarding these Terms of Service, please contact us:

Zelvorique™
ECHO BARK INC.

3724 Sunset Blvd
Los Angeles, CA 90026
United States

Email: service@zelvorique.com
Phone: (323) 660-2275

Thank you for choosing Zelvorique™.
We appreciate your trust and look forward to creating more joyful moments for pets and their families.